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Privacy Notice

This privacy notice discloses the privacy practices of our website. This privacy notice applies solely to information collected by this website. It informs you of the following:

  1. The types of personally identifiable information we collect from you through our website, how such information is used, and the parties with whom it may be shared.
  2. What options are available to you regarding the use of your personal information.
  3. The security procedures implemented to protect your personal information from misuse, unauthorized access or disclosure.
  4. How you may correct inaccurate personal information or request complete removal of your stored data.

Information Collection, Use and Sharing

batesbootstore.com respects your privacy rights. We only collect, store and utilize your personal information that you voluntarily submit to us via email, order submission forms or other direct communications, for specified and legitimate business purposes.

We use your personal information to maintain, support and enhance our business relationship with you. This includes processing your online orders, fulfilling product shipments, providing after-sales customer service and technical support. We may also send you updates about new products, services, company announcements, promotional offers, marketing programs and customer satisfaction surveys.

You retain the right to opt out of receiving marketing emails and all future promotional communications at any time, at your own discretion. batesbootstore.com will never sell, rent, lease or release your email address or any other personal identifiable customer information to any third-party company, organization or unrelated external parties for commercial purposes. We will not share your private data unless required by law, court order or government regulatory requirements.

Security Measures

We implement appropriate technical, administrative and operational safeguards to protect your personal information against unauthorized access, alteration, use, disclosure or destruction. Access to personally identifiable information is strictly limited to authorized staff only.

Only employees who require such information to complete their job responsibilities (such as sales representatives and customer service support personnel) are granted permission to view personal identifiable data. All servers and computer systems storing customer personal information are hosted within a secure, controlled environment with access restrictions, regular security maintenance and risk audits. However, please note that no method of electronic transmission or online data storage can guarantee 100% absolute security.

External Website Links

Our website may contain hyperlinks to third-party external websites. Please be aware that batesbootstore.com bears no responsibility for the content, privacy policies or data handling practices of those external sites. We strongly recommend you review the privacy notice of every third-party website you visit after leaving our domain.

Your Access and Control of Personal Information

At any time, you may contact our customer service team at batesbootstore.com if you have any questions, doubts or concerns relating to this privacy notice and your personal data.

You have the right to request a copy of the personal data you have submitted to us, and you may submit requests to correct inaccurate, incomplete or outdated information, or request full deletion of your personal records stored on our system.

We will take reasonable steps to verify your identity before responding to your data access, correction or deletion requests, to protect your personal information from unauthorized requests. We continuously strive to improve our data protection framework and maintain the security of your personal data by deploying suitable security measures and internal management processes.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to collect non-personal browsing information. These tools help us analyze website traffic, understand visitor preferences, optimize website functions and customize your shopping experience. You can adjust your browser settings to refuse or disable cookies if you prefer, but disabling cookies may affect some website functions and prevent you from completing online orders normally.

Children’s Privacy

Our website is intended for general adult audiences. We do not knowingly collect personal identifiable information from visitors under the age of 18. If you believe we have unintentionally collected data from a minor, please contact us immediately, and we will promptly delete such information from our records.

Updates to This Privacy Notice

We reserve the right to revise or update this privacy notice periodically. Any changes will be posted on this page of batesbootstore.com, with updated effective date shown. Your continued use of our website after revisions means you accept the updated privacy policy terms.

Contact Us

If you have any inquiries about our privacy practices, or wish to exercise your rights to access, modify or delete your personal information, please reach out to our support team through the contact channels provided on contact_us.

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About Bates

Whether you're in the military, the police force, or the industrial sector, Bates offers high performance footwear to keep you comfortable and safe, no matter the intensity of the job. For over 130 years, we have been dedicated to developing quality military and uniform footwear with market leading innovations for comfort, durability, and protection. From military and security boots to uniform shoes and chukkas, equip yourself with footwear designed to provide long lasting performance for the most physically demanding jobs.