Our Privacy Policy, which sets out how we collect, store and process your personal information, can be accessed at /conditions.html on batesbootstore.com. By accessing and using this website, you consent to the data processing practices described within the privacy policy. You also warrant that all personal and billing data submitted by you is complete, truthful and accurate.
Prohibited Activities
You agree not to misuse batesbootstore.com or any related online services. You shall not engage in, encourage or facilitate any of the following behaviours: commit or aid any criminal offence; transmit, upload or distribute computer viruses, trojans, worms, logic bombs, or other material that is malicious, technologically harmful, confidential-breaching, offensive or obscene; attempt unauthorised hacking, intrusion or circumvention of any part of our website service; corrupt or tamper with website or user-stored data; harass, annoy or disturb other platform users; infringe the intellectual property or proprietary legal rights of any third-party individual or organisation; send unsolicited bulk advertising, promotional messages or spam content; perform automated attacks intended to disrupt, interfere or degrade the performance and normal functionality of our website server and associated computer facilities.
Any violation of these prohibited provisions may constitute a criminal offence. batesbootstore.com reserves the right to report confirmed breaches to competent law-enforcement authorities and disclose your relevant identity information as required by legal procedures.
We shall not be held responsible for any loss or damage suffered by you, which is caused by distributed-denial-of-service attacks, computer viruses or other technologically harmful malicious content. Such risks may infect your computer hardware, software programs, stored data or other proprietary materials resulting from your website browsing behaviour, downloading files published on our site, or accessing external third-party links displayed on our website.
Intellectual Property, Software and Site Content
All intellectual-property rights covering software, text descriptions, product photographs, graphic images and all other content published on or delivered through batesbootstore.com remain the exclusive property of batesbootstore.com or its authorised licensors. These works are protected under global copyright statutes and international copyright treaties. All such intellectual-property rights are fully reserved.
You are permitted to store, print out and display website-provided content exclusively for your own non-commercial, personal reference use. You are strictly prohibited from publicly publishing, editing, modifying, redistributing or reproducing any website content or content copies in any digital or physical format. You may not utilise materials obtained from this website in connection with any commercial organisation, business project or revenue-generating activity without obtaining prior written authorisation from batesbootstore.com.
Terms of Sale
By submitting an online order, you are submitting an offer to purchase goods subject to the complete terms and conditions set forth below. All submitted orders are subject to product inventory availability and formal confirmation of final order pricing.
Estimated dispatch timelines may fluctuate subject to stock levels. We accept no liability for delivery delays arising from postal carrier disruptions, force-majeure events or circumstances outside our reasonable operational control.
To legally enter into a purchase contract with batesbootstore.com, you must be aged 18 years or older and hold a valid credit card or debit card issued by a financial institution accepted by our payment processors. batesbootstore.com retains full discretionary authority to decline any customer purchase request for legitimate operational reasons.
After your order is accepted, we will notify you by automated email and clarify the contracting counterparty. In most circumstances the contractual counterparty will be batesbootstore.com. In limited scenarios, transactions may be fulfilled by an authorised third-party merchant. When contracting with a third-party seller, batesbootstore.com acts neither as sales agent nor contracting principal. The sales contract will exist solely between you and that third-party merchant and shall be governed by that merchant's own terms of sale.
When you place an order, you confirm that all submitted order information is factual and correct. You certify that you are the authorised cardholder of the payment instrument utilised for checkout and that sufficient available funds exist to cover the full order payable amount. Pricing for internationally-sourced goods may be subject to market fluctuation. All publicly-advertised product prices on the website are subject to such adjustments.
(a) Formation of Our Contract
Upon successful order submission, you will receive an automated acknowledgement email confirming receipt of your order. Please note this acknowledgement email serves only to confirm we have received your submission and does not constitute legal acceptance of your purchase offer. A binding sales contract between you and batesbootstore.com shall only come into force once we dispatch your ordered merchandise and send you a formal shipment-confirmation email. Only those goods explicitly listed within this shipment-confirmation email form the subject-matter of the concluded sales contract.
(b) Pricing and Product Availability
We take reasonable commercial measures to ensure product descriptions, specifications and displayed pricing information published across our website are accurate. Nevertheless, human or system technical errors may occasionally occur.
If we identify a pricing error relating to goods you have ordered, our support team will notify you as promptly as practicable. You will then be provided two options: re-confirm your purchase at the corrected accurate price, or fully cancel your submitted order. Should we be unable to successfully establish contact with you within a reasonable timeframe, your order will be automatically cancelled. If cancellation takes place and payment has already been processed, you will receive a full corresponding refund.
Additional delivery fees may apply to certain orders. All applicable extra delivery surcharges will be clearly displayed during checkout and included within your final "Total Cost" calculation.
(c) Payment Procedures
After receiving your submitted order, our payment processor will complete a routine authorisation check for your payment card to verify sufficient funds exist to complete the transaction. Your payment card will be debited once authorisation is successfully obtained. Funds collected at the point of card authorisation are held as a deposit against your ordered merchandise value. After goods are dispatched and your shipment-confirmation email has been issued, the deposited funds will be formally applied as consideration for the items detailed inside your shipment-confirmation notice.
(d) Order Shipment Rules
All orders must undergo internal warehouse processing and preparation prior to dispatch. Our warehouse operating dispatch hours run from 9:00 AM to 4:00 PM, Monday through Saturday, Shenzhen local time.
Orders containing inaccurate, fraudulent or incomplete customer information may face processing hold-ups or full order cancellation, at the sole reasonable discretion of batesbootstore.com.
Once your parcel has been formally dispatched from our warehouse, you will receive an email containing your unique shipment tracking code. After goods leave our warehouse facility, physical transit risk is no longer the responsibility of batesbootstore.com or our fulfilment warehouse. Our customer-support team can offer limited-scope assistance; however, any delivery-related incidents or issues during transit should be resolved directly between the recipient and the appointed shipping carrier.
(e) Refund Provisions
Please read our separate Return & Exchange Policy for full return conditions. Generally, most completed orders are considered final sales. batesbootstore.com operates a strict no-general-refund policy except where mandatory local, state or federal consumer law requires otherwise. Manufacturing-defective merchandise will qualify for product replacement only, subject to customers supplying valid defect-proof evidence which meets the verification requirements set by batesbootstore.com.
Disclaimer of Liability
All materials and information published on batesbootstore.com are provided "as-is", without representations, guarantees or warranties of factual accuracy, whether express or implied. To the maximum permissible extent allowed under applicable law, batesbootstore.com, its suppliers, content contributors and advertising partners disclaim all statutory, common-law or equity-implied conditions and warranties.
We shall not be liable for any form of damages, including without limitation direct loss, indirect loss, special damages, consequential damages, punitive damages or incidental damages; including loss of business profit, loss of data, loss-of-use damages, harm to business goodwill and reputation, or expenditure incurred for procuring substitute goods and services. Such exclusions apply for losses arising out of or connected to your website usage, inability to access site functions, website performance faults, third-party linked-site content and posted materials. This liability limitation applies regardless whether such damages were foreseeable, and applies for claims grounded within contract law, tort law, equity, restitution, statute or common-law legal theories.
Nothing within this clause shall operate to exclude or restrict statutory liability for death or personal injury resulting from our proven negligence, fraudulent misrepresentation, material factual misrepresentation, or any other category of liability which cannot be lawfully excluded or limited by governing legislation.
Linking to Our Website
You may create hyperlinks pointing towards our official homepage, provided linking is conducted fairly, legally, without damaging our brand reputation and without improperly exploiting our business identity. You are prohibited from implementing links that falsely suggest unofficial association, formal approval or brand endorsement from batesbootstore.com where no such relationship exists.
You may not build inbound links originating from websites you do not lawfully own or control. This website content shall not be embedded via HTML-framing technology within any external third-party site. Except for the main homepage URL, you may not deep-link to any inner sub-pages of batesbootstore.com. We reserve the absolute right to revoke external-linking permission without advance prior notice.
Third-Party Trademark, Personality Image and Copyright Disclaimer
Unless explicitly stated otherwise, any individual likenesses, personal names, third-party trademarks, external brand content, referenced services and locations featured across our website possess no official association, partnership or affiliation with batesbootstore.com. Visitors must not assume or rely upon the existence of such non-existent connections.
All trademarks and brand names displayed on our platform remain the property of their respective trademark-holding owners. Any third-party brand or trademark references appearing on our site are utilised purely for descriptive and product-identification purposes. Such mentions do not constitute any form of brand endorsement, co-branding or commercial affiliation between batesbootstore.com and respective trademark holders.
Indemnification
You agree to fully indemnify, defend and hold harmless batesbootstore.com, together with its directors, executive officers, employees, external consultants, authorised agents and affiliated entities, against all third-party claims, legal liabilities, compensatory damages and reasonable-incurred costs including applicable attorney legal fees. These indemnity obligations arise from your website-access behaviour, online-order activities, or any material breach committed by you against these Terms of Service.
Terms Modification & Variation
batesbootstore.com reserves absolute discretionary rights, at any moment and without advance notice, to amend, remove, revise or modify website-provided online services as well as content published upon any webpage of batesbootstore.com. Your continued website use after terms revisions are posted shall constitute your acceptance of updated service-clause content.
Severability / Invalidity
Should any single provision within these Terms of Service be ruled unenforceable by competent judicial authority (including liability-exclusion clauses), this shall not invalidate or impair full legal enforceability of all remaining terms and conditions. Every unaffected clause shall stay in complete legal force and effect. Where feasible, partially-invalid clauses shall be judicially severed so that remaining wording retains original business intent. As an alternative construction, the partially-invalid provision shall be interpreted and rectified in the manner most closely matching the original clause purpose permitted by governing applicable law.
Customer Complaints Handling
We maintain a formal internal complaints-resolution procedure intended for resolving user disputes at the earliest practical opportunity. Please feel free to reach out to our customer-support department if you hold any complaints, feedback or comments related to website services or purchase transactions.
Waiver of Rights
If you commit a breach against these service-terms and we choose not to immediately exercise our legal rights or remedies, this in-action shall not constitute a formal waiver. We shall still retain full entitlement to invoke our available rights and remedies in the event you commit further subsequent breaches of these Terms of Service.
